Terms & Conditions
Welcome to the NMS Property Maintenance website. By using our website and booking our services, you agree to the following terms and conditions. These terms apply to all users of our website and customers engaging in our services.
1. Services Provided
NMS Property Maintenance offers a range of property maintenance services, including but not limited to general repairs, property refurbishments, inspections, and ongoing maintenance work. The specific details of the services to be provided will be agreed upon at the time of booking and outlined in the work agreement.
2. Booking and Payments
To book services, customers can request a quote or schedule a visit through the NMS Property Maintenance website or by contacting us directly. Once a booking is confirmed, the customer will be provided with a detailed service description, including costs. Payment for services can be made through various methods as accepted by NMS Property Maintenance, including bank transfer, credit card, or online payment. A deposit may be required for certain services, with the balance due upon completion of the work. Late payments may incur additional charges, including interest or fees as outlined in the service agreement.
3. Customer Obligations
Customers must provide accurate and complete information when booking services, including full details of the property and any relevant issues requiring attention. Customers are also responsible for ensuring that access to the property is available at the agreed time, and for removing any obstructions or items that may hinder the work. If additional work is needed that was not specified at the time of booking, NMS Property Maintenance will provide an updated quote for approval before proceeding.
4. Liability and Insurance
NMS Property Maintenance holds public liability insurance and takes all reasonable care to ensure that the work is carried out professionally and safely. However, we will not be held liable for any indirect or consequential damage, including but not limited to damage to property or injury caused by third-party actions. The customer is responsible for maintaining adequate home insurance to cover any risks or damage outside the scope of our service.
5. Warranties and Guarantees
Certain services provided by NMS Property Maintenance may come with a warranty, which covers workmanship and materials for a specified period. Details of any warranties or guarantees will be clearly outlined in the work agreement. Warranties may exclude damage caused by misuse, lack of maintenance, or any work not carried out by NMS Property Maintenance.
6. Health and Safety
NMS Property Maintenance is committed to adhering to all relevant health and safety regulations. We expect customers to ensure that the property is safe for our workers and that any hazardous materials or conditions are disclosed before the start of work. The customer must ensure that the work environment is clear of any safety risks that could impede the job. If our workers feel that the job cannot proceed due to safety concerns, they have the right to stop work until the issues are resolved.
7. Privacy and Data Protection
NMS Property Maintenance is committed to protecting customer data. Any personal information provided through the website or in the course of booking services will be handled in accordance with applicable data protection laws, including the GDPR. We will only collect, store, and process personal information for the purposes of providing services, managing accounts, and communication. We will never share your personal information with third parties without your consent unless required by law.
8. Amendments
NMS Property Maintenance reserves the right to update, amend, or change these terms and conditions at any time without prior notice. Any changes will be posted on our website, and the updated terms will apply to all future bookings. It is the customer’s responsibility to review these terms periodically to ensure they are aware of any changes.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.